The price of an IT maintenance contract in Tunisia depends on the number of workstations, servers, required security level, and type of intervention (on-site or remote). At DIGITAL SPRINT, we offer packages tailored to SMEs and large companies, including monitoring, technical assistance, preventative maintenance, and priority support. Each offer is customized after an audit of your infrastructure.

Preventive maintenance involves anticipating breakdowns through monitoring, updates, and regular checks of computer equipment. Corrective maintenance is performed when an incident or breakdown occurs. DIGITAL SPRINT favours a proactive approach in order to reduce interruptions and improve the performance of computer systems.

Yes. We offer secure remote IT support, enabling rapid intervention on user workstations, servers, and networks. This solution reduces response times and resolves most incidents without requiring on-site visits, while guaranteeing data confidentiality.

Our response times depend on your contract. For companies with an IT maintenance contract, we guarantee priority support with rapid remote or on-site intervention, depending on the severity of the problem. Our goal is to minimize the impact on your business.

Outsourcing IT maintenance allows you to benefit from specialized expertise, controlled costs, and improved infrastructure security. Rather than managing technical incidents internally, your company can focus on its core business while DIGITAL SPRINT ensures the monitoring, security, and optimization of your information system.

Yes. Our IT maintenance services include server management, firewall configuration, antivirus/EDR protection, data backup, and network security. We provide comprehensive support to ensure the continuity and security of your operations.